Shipping

Shipping in the Contiguous United States:

Jack Georges ships product directly from our factory and warehouse in northern New Jersey on regular business days (Monday - Friday; non-holidays). 

Please use the UPS Ground map below as a guide to help you choose the shipping method that is right for your needs. The carrier will be responsible for a timely delivery once your package is picked up. Please keep in mind, some packages will require signature upon delivery. 

Wallets and other small leather goods are usually shipped via USPS mail, depending on their final destination. If a ship to address is a PO Box on a small leather goods order, it can only be delivered by USPS mail. We may use FedEx services for certain packages. 

Jack Georges, Inc. is not responsible for any delays caused by UPS, FedEx, USPS or any other carrier. At this time, the shipping carriers are only offering money back guarantees on Next Day Air service. If a 2nd Day air package is delayed by any carrier, they will not refund the cost of shipping.

A UPS or Fedex driver may decide to deliver your package to a local access point instead of the shipping location that you requested - both carriers give their drivers the right to do so at their discretion, for any reason. We email tracking information once a package is shipped. It is your responsibility to track the package and see if it is delivered to an access point. If it is delivered to an access point, it is your responsibility to pick it up within the time frame that the access point allows, which is usually 5 to 7 days from the time it arrives at the access point. Some access points allow more time, that is their prerogative. If a package is not picked up from an access point and is returned to us, you will be responsible for the initial cost of shipping and the cost of return shipping from the access point and will be invoiced accordingly before the package can be reshipped to you. The total shipping charges will be deducted from your refund if you decide that you don't want the package reshipped. If items are personalized in any way, there is no refund on the items and you will be responsible for the cost of having the items reshipped to you.

Please keep in mind that your order must be processed and transmitted to us from the payment processor before 2:00 pm, EST on a business day for it to ship that same business day. The payment processor may delay getting the order approved and sent to us for various reasons, especially during peak times or preceding holidays. If the order isn't received by us at 2:00 pm, EST pm a business day, it will ship on the following business day. 

Items with monogramming may take an extra business day to process, especially during holidays with heavy orders. 

The current Contiguous US shipping rates are listed below. Please note that UPS and FedEx consider business days only for shipping time. They do not count weekends and holidays towards service. This includes expedited Air shipments. 

Shipping to Alaska, Hawaii, Puerto Rico, U.S. Territories & Outlying Areas:

Shipments going to Alaska, Hawaii, Puerto Rico, U.S. Territories and Outlying areas (including American Samoa, Micronesia, Guam, Marshall Islands, Northern Marian Islands, Palau, U.S. Virgin Islands, and APOs) have a flat rate shipping cost as noted below. They are typically sent via USPS and are usually delivered in 3-7 business days, depending on the final destination.  

Current flat shipping rates to these areas are as follows:

Shipping Outside of the United States:

Shipments going outside of the United States are sent via U.S. Postal Service, and typically arrives in 7-21 business days, depending on the final destination and the speed in which your local customs office processes the package. Once the package arrives in your destination country, the package will be handled by the local designated carrier (for example, in the UK, they are handled by 'Parcel Force'.) Please keep in mind that rules and regulations in each country are different. You may be responsible for customs duties and taxes when your order arrives at your local customs office. Please note, we request that you do not order lotion for international shipping as it will likely not be accepted by shipping/customs at its final destination. 

Current shipping rates to destinations outside the United States are based on the final destination.